Name: Avenue Locksmith
Address: Brooklyn, NY
Telephone: (347) 386-7164
Price range: $125–$700
Rating: 4.9

Question 1

I got locked out of my Williamsburg loft at 2am — how fast can someone get to me?

Accepted Answer

Williamsburg is one of our highest-volume areas, so we usually have a technician within 2–3 miles at any hour. Typical arrival time is 15–25 minutes. Call (347) 386-7164 directly — do not use an app or third-party dispatcher, as those add delay and sometimes send contractors from far away.

Question 2

My building has a key fob system but my unit still has a regular deadbolt — can I upgrade just my door?

Accepted Answer

Yes. Many Williamsburg conversions have building-wide fob access for common areas but standard deadbolts on individual units. We can upgrade your unit deadbolt to a smart lock (August, Schlage Encode, Yale) that works independently of the building system. You keep your key for the building entrance and use a code or app for your door.

Question 3

What should I do if a locksmith in Williamsburg quoted me $35 on the phone but wants $300 at the door?

Accepted Answer

That is a scam, unfortunately common in high-traffic neighborhoods like Williamsburg. The "bait and quote" scheme lures you with a low phone price then invents fees once they have your lock open. Refuse to pay more than the quoted amount and call Avenue Locksmith at (347) 386-7164. We give you a full price upfront, in writing, before any work starts.

Question 4

Can I get duplicate keys made for a Medeco or Mul-T-Lock on my Williamsburg apartment?

Accepted Answer

Yes. Both Medeco and Mul-T-Lock are high-security restricted-keyway systems — you cannot copy them at a hardware store. We are authorized to cut and duplicate these keys. Bring your key card or authorization card if the previous tenant registered the lock. Duplicates run $25–$85 depending on the keyway.

Question 5

My landlord changed my locks while I was away — is that legal in New York?

Accepted Answer

No. In New York State, a landlord who changes your locks without a court order or your consent is committing an illegal lockout, which is a violation of Real Property Law §235. You can call 911, and the landlord can face civil and criminal penalties. If you are locked out this way, call us and we can help you regain entry — then speak to a tenant attorney.

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