Accessibility Statement

Avenue Locksmith is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.

Our Commitment

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible to people with disabilities and more usable for all users.

Measures We Take

Avenue Locksmith takes the following measures to ensure accessibility of our website:

• Semantic HTML — We use proper heading hierarchy, landmark regions, and semantic HTML elements throughout our site
• Keyboard navigation — All interactive elements are accessible via keyboard without requiring a mouse
• Color contrast — We maintain sufficient color contrast ratios between text and background colors
• Alternative text — Images include descriptive alternative text for screen reader users
• ARIA labels — We use ARIA attributes where necessary to provide additional context for assistive technologies
• Responsive design — Our site is fully functional at various zoom levels and on all device sizes
• Focus indicators — Visible focus indicators are provided for all interactive elements

Known Limitations

While we strive for full accessibility, some content may not yet meet all WCAG 2.1 AA criteria. We are actively working to identify and address any gaps. Known areas we are working on include:

• Ensuring all third-party embedded content (maps, forms) meets accessibility standards
• Reviewing and improving mobile touch target sizes

Compatibility

Our website is designed to be compatible with the following assistive technologies:

• Screen readers: NVDA, JAWS, VoiceOver (macOS and iOS), TalkBack (Android)
• Browser zoom up to 200%
• High contrast display modes
• Keyboard-only navigation

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you experience any accessibility barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 5 business days. If you are unsatisfied with our response, you may contact the ADA National Network for guidance.

Formal Complaints

If you are dissatisfied with our response to an accessibility concern, you have the right to contact the U.S. Department of Justice Civil Rights Division at (800) 514-0301 (voice) or file a complaint at ada.gov.

Assessment Approach

Avenue Locksmith assesses the accessibility of our website through:

• Self-evaluation using automated accessibility testing tools
• Manual review of key user flows using keyboard navigation and screen readers
• Review of feedback from users with disabilities

This statement was created on January 1, 2025.