Question 1

I rent a loft in Bushwick — does my landlord have to replace a broken lock, or is that on me?

Accepted Answer

Under NYC Housing Maintenance Code, landlords are required to maintain door locks in good working condition. If your lock is broken, sticking, or not latching properly, submit a written repair request to your landlord and document it. If they do not act within a reasonable time, you may be able to repair and deduct the cost. Call 311 to file an HPD complaint if needed. We can fix the lock and provide you an itemized receipt.

Question 2

My Bushwick building has a keypad entry for the lobby but my apartment lock is old — can I upgrade just my unit?

Accepted Answer

Yes. Your apartment door is your responsibility (and right) to upgrade, independent of the building system. We install Schlage, Kwikset, Yale, and other Grade 1 deadbolts on apartment doors throughout Bushwick. Just make sure your lease does not prohibit alterations, and if it does, many landlords will approve a smart lock upgrade in writing.

Question 3

How much does an emergency lockout in Bushwick cost at 3am?

Accepted Answer

Emergency lockout service starts at $75–$125 for a standard residential door during any hour. We do not charge extra for late night or early morning calls — the quote is the quote. Be wary of locksmiths who quote $35 on the phone and add fees at the door; that is a known scam in this area. Get a verbal confirmation of total cost before anyone touches your lock.

Question 4

Can you duplicate keys for a Bushwick warehouse loft with a high-security lock?

Accepted Answer

Yes. Many Bushwick warehouse conversions use Medeco, Abloy, or Mul-T-Lock cylinders, which have restricted keyways that cannot be copied at a hardware store. We are authorized to duplicate these with proper ID and authorization documentation. Call us to confirm your specific lock brand before coming in.

Question 5

I lost my keys in Bushwick — should I rekey or replace my lock?

Accepted Answer

If the keys had your address on them, replace the lock entirely to change the physical appearance (in case someone targets your address). If they were anonymous keys, rekeying is sufficient — it changes the internal pins so the lost keys no longer work, at a fraction of replacement cost. Either way, do not wait — call us today.

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